Frequently Asked Questions

    Retrouvez cette F.A.Q. en français ICI

    You can find here a list of some of the most frequently asked questions about our shop.

     

    YOUR PICTURES ARE AWESOME. HOW CAN I BUY ONE OF THEM?

    Thank you very much, and it’s actually really simple.

    There is a tab named “Shop” on the top of the website, just go inside it, choose the kind of support you’d like, choose a print (not all prints are available for each support), add it to your cart and then click on “CHECKOUT”.
    At the moment only Paypal is proposed to you to pay your order. It is actually the best solution in terms of security of your payment informations (we won’t even see them).

     

    I CAN’T WAIT! HOW LONG WILL IT TAKE FOR MY PRINT TO GET IN MY HANDS?

    The delivery delay we observed until now is 7 to 10 business days, with a maximum of 12 (just once), and it will be shipped with an insurance, in case anything would happen like a damaged print or a mysterious disparition of the package. Keep in mind that this delay is purely indicative, and may vary in case of bad weather conditions, strikes or other any unpredictable problem.

     

     

    WHERE DOES THE PRINT COME FROM?

    Our photos are printed in different laboratories, depending of the support you chose, they are all based in Paris, France.
    We chose them after a lot of testing and we can guarantee that they all deliver high quality products. Also, we made sure that they have been around for a quite long time and that they deliver a perfect final print for our style of pictures.

     

    WHAT WILL THE PACKAGE LOOK LIKE?

    The size will depend on the kind of print you chose of course, but your print will always be well protected, and there will even be a label sticked on it.

     

    CAN I USE YOUR PICTURES FOR ANY USAGE?

    There shouldn’t be a reason for us to say no, but, please, just ask us before, using the form below.

     

    ARE YOU EPIC GAMES?

    If you are from Epic Games, please know that Thomas Bontems from Noovae is allowed to use any picture from this site on the marketplace 🙂

    Thanks for reading these frequently asked questions, we hope you found the answers you were looking for.
    However, if not, you can still contact us from here, we will answer within the day with pleasure.

     

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